Who can use the member discount?
This guide is for people living in Alexandria who plan to use Royal Hospital. The Gammal Tech healthcare discount is available to members with either a free or a paid account. You can therefore start with a free account when your immediate goal is to use the discount.
Create your account at www.gammal.tech/join using your Egyptian national ID or passport. For a child younger than 15 who does not have a passport, a birth certificate can be used. Follow the instructions shown during registration for the person who will use the account.
What to say at Royal Hospital reception
- Create your Gammal Tech account if you do not already have one.
- Go to Royal Hospital reception and say: “I’m a Gammal Tech member.” You can also say in Arabic: «أنا عضو في جمال تك».
- Explain which appointment or service you are arranging, so reception can discuss the relevant charge.
- Ask what the price will be after applying your member discount to that service.
A useful follow-up is: “Which charges does the Gammal Tech discount apply to, and what is the total I should expect to pay?” This keeps the conversation focused on your actual visit.
Clarify the cost of your particular visit
A hospital visit can involve several charges. Depending on your planned service, ask whether the quoted amount includes the consultation, facility charges, tests or any other items discussed with you. Request clarification about which items receive the member discount and which, if any, have a separate price.
This page does not publish a fixed discount percentage or a hospital price list. The useful figure for your decision is the amount confirmed for your service. If reception gives you a price range, ask what could change the final amount and whether another person at the hospital needs to explain a particular item.
For a more involved planned visit, use an itemized estimate to record the service, the quoted charge, the applicable discount and the expected total. Keep any uncertain items clearly marked as estimates.
If the plan changes during your visit
If additional services are proposed, ask for an updated cost explanation where the situation allows. A discount discussed for one consultation does not tell you the price of a separate service. Check the new items individually and ask how they affect the total.
Before leaving, keep the receipt or cost information supplied by the hospital. If you are arranging a later appointment, ask about its charge separately so you have a clear picture of the next visit. Do not delay urgent care while trying to resolve a discount question.
What if reception cannot resolve the discount?
Explain that you are requesting the Gammal Tech member benefit and ask reception to clarify the point of difficulty. If a problem remains, contact Gammal Tech customer service using the contact options on the Gammal Tech homepage.
When describing the issue, mention Royal Hospital, the date of your visit, the service involved and what reception told you. This gives customer service a clear starting point. Send only information needed to explain the discount problem; an unrelated medical history is unnecessary for a pricing question.
Frequently asked questions
Can I use the Royal Hospital discount with a free account?
Yes. The benefit is available to both free and paid Gammal Tech account holders living in Alexandria.
What exactly should I say at reception?
Say “I’m a Gammal Tech member” or «أنا عضو في جمال تك», then ask about the discount for the service you are arranging.
What is the discount percentage?
No fixed percentage is published in this guide. Ask reception which charges receive the discount and what your total will be.
Where do I contact Gammal Tech if there is a problem?
Use the customer service contact options on gammal.tech. The homepage is the reference for current contact details.