Start with your Gammal Tech membership
You do not have to buy a paid Gammal Tech subscription to use the member discount at El Fanar Labs. A free account can qualify for this benefit. This guide explains the process for people living in Alexandria, from creating the account to discussing the quotation at reception.
The benefit is a discount on applicable charges, not a promise that a laboratory visit is free. Reception can clarify the amount for your particular request. This page does not specify a percentage or a single price for all tests.
How to create your account
Go to Gammal Tech registration and use your Egyptian national ID or passport to create your account. If you are under 15 and do not have a passport, you can use your birth certificate.
If you already have a Gammal Tech account, use your existing membership. Name your requested tests and ask El Fanar reception about the member discount.
Use a clear sentence at El Fanar reception
Say “I’m a Gammal Tech member.” The Arabic wording is “أنا عضو في جمال تك.” Mention the membership while arranging your tests, before paying. Simply asking for “a discount” may leave the staff member unsure which benefit you mean.
You can continue with: “Please tell me the applicable member discount and final price for these tests.” If you are asking in Arabic, the full request can be: “أنا عضو في جمال تك، وعايز أعرف الخصم المطبق والسعر النهائي للتحاليل دي.”
This is a request about the Gammal Tech member benefit. Ask about the price for your current test list, even if you have seen another offer or visited before.
Three questions that make the quote easier to understand
- Which tests are included? Check that the quoted names match the tests you requested, especially if you brought a doctor's test list.
- How does the member discount apply? Ask which quoted items receive the benefit instead of assuming one rate applies to everything.
- What is the final payable amount? Ask whether the total includes all the charges being quoted for your visit.
If one item is unclear, ask about it before agreeing to the quotation. These questions help you understand the same visit that reception is pricing, rather than comparing a general estimate with a more detailed bill later.
Keep the request consistent through the visit
When you receive the quotation, keep track of the test list and the total. If you later add or remove a requested item, ask for the updated amount. This makes it easier to understand a change in the bill without assuming that the membership benefit has disappeared.
Before paying, check that the items being charged are the ones you agreed to arrange. If you are comparing El Fanar with another laboratory, use the same requested test list and the final price in each quotation. A headline percentage alone is not a complete comparison.
If reception cannot resolve your question
If you encounter a problem with the Gammal Tech member discount, contact Gammal Tech customer service through the Gammal Tech main page. Say that the issue concerns El Fanar Labs in Alexandria and identify the location you visited.
Describe the specific point that remains unclear: whether the membership was recognised, whether a requested test was included, or whether the final quoted amount changed. If reception gave you an explanation, include that explanation so customer service can understand the situation accurately.
Frequently asked questions
Can free Gammal Tech members use the El Fanar Labs discount?
Yes. The member discount benefit is available to free and paid Gammal Tech account holders.
Should I ask for any discount or name Gammal Tech?
Name Gammal Tech clearly. Say “I’m a Gammal Tech member” or “أنا عضو في جمال تك” so reception knows which membership benefit you mean.
How do I know the amount I need to pay?
Ask reception for the final price of your specified tests after the applicable member discount, including the charges in that quotation.
What if I have a problem at El Fanar reception?
Contact Gammal Tech customer service through the main website and explain the location, your request and what happened.